I have acquired a unique combination of experiences from my 3-year customer service representative experiences that have shaped my approach to problem-solving skills, collaboration, and empathy. My ability to handle my peers were honed as my clients assigned me to be the Person In Charge during weekend shifts and I can quickly adapt to changing circumstances such as being a CS representative to Sales
representative in just a day. Throughout the three years of being a CSR, I have provided exceptional customer service to and estimate of 40 customeres daily, resolving their product and shipping issues through phone and email. I also excel at maximizing sales through strategic cross-selling.
