Results-driven logistics and operations professional with 6+ years of experience across 3PL coordination, shipment tracking, technical support, and customer
escalation management. Proven track record managing end-to-end freight workflows, negotiating carrier rates, and maintaining near-perfect data accuracy
across high-volume TMS and CRM systems. Skilled at resolving service disruptions quickly, strengthening stakeholder confidence, and keeping operations stable
under pressure in fully remote, cross-functional environments.
