I have a strong background in customer support, technical troubleshooting, and fraud mitigation, with a focus on meticulous documentation and organization. I excel in managing GM vehicle owner support across Australia and New Zealand, ensuring seamless hands-free technology setup and troubleshooting. As a Relationship Manager for agency accounts, I handle trusts, money movement, tax compliance, and complex account issues with precision. My expertise includes fraud investigation, transaction cancellation, and refund processing, all while maintaining rigorous documentation standards.
