I have been highly skilled in customer service for 2 years and more in the industry. I have a strong background with the following skillset:
Communication Skills—ability to provide clear and expert communication with clients, both in written and verbal forms.
Typing Skills—60 WPM
Technical Skills—knowledgeable in using MS Word, Excel, Spreadsheets, Google Docs, and other tools like Salesforce, Slack, etc.
Problem Solving and Critical Thinking Skills—ability to analyze situations and provide alternative solutions, especially for complicated scenarios.
Active listening—paying attention for better understanding and providing accurate responses.
Multi-task skills—showing productivity in navigating multi-tools while focusing on one or more tasks.
