Customers expect quick service, and administrative tasks shouldn’t hinder your progress. I assist businesses in streamlining admin workflows to provide exceptional customer service. Your success is my priority!
Here’s how I can support you:
10+ years as Customer Service and Admin Support:
Calendar management, data entry, inbox management, responding promptly to inquiries, resolving issues effectively, and delivering product/service information to ensure customer contentment. Managing orders, returns, and exchanges with efficiency.
Social Media Specialist:
Utilizing
Facebook, Instagram, and LinkedIn, I excel at crafting engaging content and fostering robust online communities. Consistently exceed expectations, leveraging data-driven strategies and collaborations to boost brand awareness, generate leads, and secure meetings with key decision-makers.
Appointment Setting :
I excel in Chat,
Email, and Social Media Outreach. My personalized, persistent follow-up and data-driven approach generate high-quality leads and significantly improve sales team productivity.
Data Entry :
Entering customer information from paper forms into a CRM database. This would involve typing details such as names, addresses, phone numbers, and purchase histories into specific fields within the database, ensuring accuracy and speed to keep the records up-to-date and searchable.
Industries I've worked in:
E-commerce, High Ticket Affiliate Marketing, SAAS, Digital Marketing, Business StartUp, Real Estate, SMMA, Virtual Assistant Agencies, Roofing, and BPO.
Tools I Work With :
• Creative Tools (Canva, Capcut)
• G Suite (Docs, Drive, Sheets, Contacts, Meet)
• Project Management (Trello, Asana, Click Up)
• Communication (MS Teams, Slack, WhatsApp, Zoom,
Telegram)
• Social Media Platforms
(Facebook, Instagram, Youtube, Linkedin, Tiktok)
• AI (ChatGPT,
Pictory.AI, Copilot)• CRM (Zendesk, Hubspot, GoHighLevel)
Why Work with Me?
I provide more than skills. I am dedicated to understanding your specific challenges and objectives.
Let's collaborate to craft solutions that are not just effective but also sustainable and scalable. Not just a VA but your business partner!
Feel free to message me to start a conversation or to arrange a free consultation to go over your needs and see how I can help.
