Versatile professional with over 15 years of experience spanning Technical Support, Data Annotation, and Sales. Proven track record in training machine learning models through high-accuracy transcription and data labeling. Expert in computer systems diagnostics, network maintenance, and customer relationship management. Adaptable, detail-oriented, and technically proficient with a strong commitment to organizational goals.
• Over a decade of mastery in hardware and software troubleshooting, ensuring seamless system integrity and uptime.
• 5 years of precision-driven experience in data annotation and transcription, providing the high-quality inputs necessary for sophisticated machine learning models.
• 8 combined years of Sales Operations and Technical Sales expertise, optimizing workflows and translating technical specifications into value-driven solutions for clients.