Experienced and dedicated Front Office Manager with 14 years of experience in Hospitality industry in managing front desk operations and delivering exceptional guest service. Demonstrated expertise in team leadership, optimizing operational workflows, and ensuring seamless customer experiences. Skilled in overseeing reservations management, addressing guest inquiries, and efficiently resolving issues with professionalism and attention to detail. A Career Service Professional Exam Passer (2016) and a Certified Philippine Red Cross First Aider (2024 to 2026).
