I help businesses streamline operations, organize workflows, and eliminate repetitive tasks through smart systems and automation.
With 4+ years of experience in customer support and QA, I’ve developed a strong eye for process improvement, data accuracy, and efficiency. I’ve supported high-volume environments handling 80+ interactions daily while maintaining 95%+ customer satisfaction.
Now, I focus on operations—helping teams stay organized, manage CRMs effectively, and automate manual work.
What I can help with:
CRM setup & management (GoHighLevel, HubSpot)
Workflow automation (Zapier, Make)
Scheduling & dispatch coordination
Pipeline tracking & reporting (Google Sheets, Airtable)
SOP creation & process optimization