I have over eight years of work experience, allowing me to develop a strong understanding of different cultures and adapt my communication to diverse audiences. With a broad professional background, I bring a well-rounded skill set and a strong work ethic to every role I take on.
Starting as a Brand Promoter and Sales Clerk, I developed expertise in sales techniques and customer engagement. My experience as a Frontline and Barista in the food and beverage industry further enhanced my ability to work efficiently in fast-paced environments while delivering excellent service.
Transitioning into Customer Service and Technical Support, I sharpened my problem-solving abilities, technical expertise, and ability to handle customer concerns with patience and professionalism. Many of the clients and accounts I handled in these roles were international, including telecommunication companies, streaming devices, social media platforms, and digital streaming services.
As a Marketing Officer, I gained valuable experience in brand awareness, content creation, and audience engagement, strengthening my ability to communicate effectively and drive business success.
In my role as a Video Experience Advocate, I combined my customer support expertise with a passion for digital content, ensuring high-quality user experiences.
I am a dedicated, adaptable and details-oriented professional who thrives in dynamic environments. I take pride in delivering exceptional customer experiences, developing creative solutions, and continuously expanding my skills. Whether in marketing, customer service, or creative endeavors, I am committed to delivering quality work with enthusiasm and professionalism.
