Hi! My name is Jeanne and I am a highly organized and detail-oriented virtual assistant that seeks to help and contribute to the achievement of your business or company by handling administrative duties.
With over 7 years of experience handling administrative support, customer services, managing daily emails, scheduling appointments, arranging trips for meetings or conference, and maintaining client database, I am committed to delivering exceptional results.
Here are the following skills and services I can offer:
*General Administrative Support
- Email Management & Inbox organization
- Calendar management & appointment scheduling
- Data entry & Document creation
- File organization (Google Drive, Dropbox)
- MS Office, Google Workspace
- Spreadsheet creation & tracking (Excel, Google Sheets)
- Travel booking & itinerary planning
- Meeting coordination & minutes taking
- Research (market, product, competitor)
- Report preparation
*Sales & Customer Support
- Database Management
- Lead Tracking
- Sales Reporting
- Sales Support
- Client Follow-up
- Order Processing
- Pipeline Management
- Sales Proposals and Contracts
- Quotations and Invoices
*Operational Support (Hospitality industry)
- Front Office operations
- Concierge Services
- Reservations
- Handling guest inquiries and bookings
- Property Management Systems (PMS): Opera v5, Opera Cloud, Mews
*Social Media Management
- Canva: Social Media Graphics, Brochures, Flyers, Banner, Presentation, etc.
- Media: Basic Photo and Video Editing
- Short Videos/Reels
- Scheduling Posts
- Engagement
- Transcription: Transcribing audios/videos
I am reliable and well grounded. I am a quick learner and require little to no supervision.
Let's get down to business!