As a Purchaser in a wholesaler and distributor of medical supplies and medicine. I'm responsible for sourcing and buying products from suppliers. I manage and ensure stock levels are maintained, negotiate prices, and manage relationships with vendors. I also monitor trends, cheapest but quality products, coordinate with the sales team, and make sure that orders are delivered on time and meet quality standards. Essentially, I help keep the supply chain running smoothly!
As a Customer Service Representative or customer care, I help customers by answering questions, resolving issues, and providing information about products or services. I handle inquiries via phone, email, or chat, ensure customer satisfaction, and often work to troubleshoot problems. It’s all about making sure customers have a positive experience!