With a background in account and project management, as well as hospitality management, specifically in the front office department, I am adept at handling customer interactions, addressing their needs, investigating complaints, and providing assistance to ensure client satisfaction.
As someone who has an experience as a program manager, I have experience in attending and conducting meetings, both internally and with clients and global teams. I have also supported and participated in large-scale project implementations. My experience in reporting, compiling data, and leading teams to ensure quality and compliance has honed my communication and collaboration abilities.
I am eager to use my knowledge and skills to be a valuable asset to the team that I’ll be part of.
