Hello!
I’m a Shopify E-commerce Specialist and Customer Support Professional with hands-on experience supporting merchants, managing Shopify backends, and keeping day-to-day e-commerce operations running smoothly.
Running a successful Shopify store goes beyond uploading products. It requires accurate listings, clean store data, smooth order handling, and reliable customer support. That’s where I add value.
I previously worked as a Technical Merchant Support Advisor for Shopify, assisting merchants with both technical and operational concerns. While I don’t yet manage stores end-to-end, I have strong backend knowledge and understand how Shopify stores function from a merchant’s perspective. I’m detail-oriented, process-driven, and comfortable working with both store owners and customers.
I act as a reliable Shopify support partner—someone you can trust to handle daily tasks, maintain store accuracy, and support customers professionally.
CORE SERVICES
Shopify Product Management & Listings
• Product uploads and edits (titles, descriptions, pricing, variants)
• Image uploads and organization
• Basic SEO optimization for products
• Inventory and product data accuracy checks
Order & Store Operations Support
• Order and payment issue troubleshooting
• Refunds, cancellations, and adjustments
• Subscription and app-related support
• Store navigation and checkout assistance
Customer & Merchant Support
• Email and ticket-based customer support
• Assisting merchants with Shopify tools and features
• Explaining technical issues in clear, simple terms
• Professional, friendly, and brand-aligned communication
Technical Merchant Support (Shopify Background)
• Theme and app troubleshooting (basic to intermediate)
• Checkout, payment, and fulfillment concerns
• Store setup questions and feature guidance
• Step-by-step issue resolution
WHY WORK WITH ME?
• Detail-oriented and accuracy-focused
• Shopify-trained with real merchant support experience
• Clear, calm, and professional communicator
• Reliable, consistent, and comfortable with remote work and SLAs
• Growth-minded and committed to long-term collaboration
Let’s Work Together
If you’re looking for a dependable Shopify specialist to support your store operations, product listings, and customer experience, I’d be happy to connect.
