Shopify VA | Dropshipping Customer Support Specialist
Looking for reliable support to keep your Shopify store running smoothly?I help dropshipping businesses handle customer support and daily store tasks so you can focus on scaling your brand.
Customer Support
I manage customer inquiries through email, helpdesk, and messaging platforms. From order tracking and delivery concerns to refunds, replacements, and disputes, I communicate clearly and professionally to ensure a positive customer experience.
Shopify Store Support
I work directly inside Shopify to manage orders, check fulfillment status, update customer details, and coordinate with suppliers when needed. I also assist with product uploads, updates, and basic backend tasks to keep the store organized and running efficiently.
Workflow & Organization
I’m comfortable handling busy inboxes, following SOPs, and keeping records accurate. I stay organized with task tracking, logs, and reports to make sure nothing is missed and issues are resolved on time.
Tools I Work With
Shopify|Gorgias|Re:amaze
Google Docs|Google Sheets
Canva|ChatGPT|DeepL
Google Translate
Order tracking platforms|Slack
-----------|WhatsApp
I take pride in being reliable, detail-oriented, and easy to work with.
If you’re looking for consistent, professional support for your Shopify dropshipping store, feel free to message me. I’d be happy to help.
