Versatile Technical Product Specialist & Operations Professional with a strong background spanning digital marketing technology, product operations, customer support, and digital media. Proven track record in troubleshooting ad tech systems (pixel installation, CAPI, tag management), managing high-volume ticket triage for major messaging platforms, and advocating for seamless user experiences. Adept at bridging the gap between non-technical end-users and engineering teams to diagnose complex platform issues, optimize performance, and maintain community trust.
