I help businesses improve data accuracy, reporting, and operational workflows through structured systems, automation, and quality assurance.
With 10+ years of experience in data operations, reporting, and QA, I specialize in Excel automation, Google Sheets systems, KPI tracking, SLA monitoring, data validation, and process improvement.
I have supported teams across travel, healthcare, customer support, and operational environments by building reliable reporting systems that improve visibility, reduce manual work, and increase data accuracy.
My experience includes:
• Excel and Google Sheets automation
• KPI dashboards and reporting
• Data validation and error detection
• QA scorecards and compliance tracking
• SQL queries and data analysis
• Process documentation and workflow improvement
• Backlog and operational performance tracking
One of my projects helped reduce operational backlog from 3,500+ accounts to 2,000+ within one month through improved tracking, reporting visibility, and workflow management.
I focus on building scalable and reliable systems that help teams make faster, data driven decisions while improving operational efficiency.
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