Detail-oriented and customer-focused professional with 5 years of experience in customer
service, virtual assistance, and technical support across healthcare, finance, Sales B2B &
B2C and SaaS sectors. Adept at resolving complex issues efficiently while ensuring a
positive customer experience. Skilled in CRM tools, ticketing systems, and remote
troubleshooting. Proven ability to deliver timely solutions and exceed satisfaction metrics
in high-pressure environments.
