Highly experienced customer service professional with 14 years of expertise in account and data management, B2B sales, and phone support. Proven track record in delivering exceptional customer service, with strong skills in customer engagement, returns and inventory management, as well as training and mentoring new hires. Adept at building strong client relationships, streamlining processes, and driving team performance in fast-paced environments. Committed to providing top-tier support and consistently exceeding customer expectations.
