Experienced in reviewing prescriptions, and various documents, while verifying insurance benefits and ensuring accurate patient information. Skilled in contacting patients to discuss coverage details, scheduling appointments with Respiratory Therapists, and informing therapists about these appointments. Adept at reviewing explanations of benefits, addressing claim denials, and processing payments. I also assist healthcare providers, including professionals and facilities, with inquiries related to patient eligibility, benefits, and claims information. Strong knowledge of claims processes and denial resolutions