Medical & Legal Case Manager | Healthcare Support, Personal Injury, HIPAA-Compliant

I help U.S. healthcare providers and personal injury law firms stay organized, compliant, and efficient by managing medical records, case files, insurance workflows, and day-to-day administrative operations.

With hands-on experience in healthcare administration, medical assisting, settlement case management, and insurance coordination, I support teams by maintaining accurate documentation, streamlining workflows, and keeping cases and patient care moving smoothly from intake to resolution.

What I can help you with:

Healthcare & Clinical Support:
• Patient records management and HIPAA-compliant documentation
• Insurance verification, authorizations, and referrals
• Chart preparation and medical records review
• Patient coordination through calls, emails, and follow-ups
• Claims review and coordination with payers and providers
• Appointment scheduling and administrative support

Legal & Case Management Support:
• Personal injury and PIP case support
• Case file management and document organization
• Medical records and bills request and review
• Settlement support, including reductions and documentation
• Follow-ups with providers, insurance carriers, and third parties
• Case status tracking and reporting

Administrative & Operations Support:
• Email and calendar management
• Data entry and reporting
• Workflow organization and process improvement
• Team coordination and operational support

My experience includes working as a Medical Assistant for a U.S. pain management and orthopedic clinic and as a Settlement Case Manager for a U.S. personal injury law firm, giving me strong knowledge of both healthcare and legal workflows.

Tools I Use:
• eClinicalWorks (eCW)
• Filevine
• Google Workspace
• Microsoft Office
• Microsoft Teams
• Canva
• CapCut

Why clients work with me:
• Strong attention to detail and documentation accuracy
• Experienced in U.S. healthcare and legal workflows
• Organized and reliable with deadlines and follow-ups
• Clear and professional communication

If you need someone who can support your practice or legal team with accurate records management, consistent follow-ups, and organized workflows, I’m ready to assist.