Helping Businesses Deliver Exceptional Customer Support & Sales Experiences — One Call, One Chat, One Lead at a Time ????????????
Are you looking for a reliable, detail-oriented, and results-driven professional to support your business with world-class customer service or lead generation? Look no further — I’m here to help your brand thrive!
With over 1 year and 10 months of experience, I bring strong communication skills, technical know-how, and a heart for excellent service to every role I take on.
???? Here’s What I Bring to the Table:
BPO Support Specialist (1 yr 4 mos – Concentrix, Amazon Account)
????? Retail Customer Support via Chat, Email & Voice
???? Processing Refunds & Order Tracking
???? Inbound & Outbound Customer Calls
???? Resolving concerns with professionalism and empathy
???? Experience handling high-volume queues while maintaining top KPIs
Appointment Setter (6 months)
???? Scheduling & Booking Client Appointments
???? Inbound & Outbound Sales Calls
???? Using CRM Tools to Track, Update & Follow-Up Leads
???? Building rapport with leads and converting conversations into results
? Tools I’m Comfortable With:
Zoom | CRM Platforms | Email & Chat Platforms | Call Handling Systems | Excel | Canva | Google Voice
???? Why Work With Me?
? Fast learner & team player
? Adaptable and tech-savvy
? Committed to providing solutions, not just service
? Always eager to grow, help, and add value!
Let’s Connect!
Looking to collaborate with a hardworking and driven professional who understands the power of communication and connection?
???? Message me — I’d love to chat about how I can support your team or business goals!
