⭐Hello! I'm Cyd (pronounced “Sid”) 👋
✨ Executive Virtual Assistant
📋 Admin • Operations • Project Coordination
📣 Marketing • 💬 Customer Support • 📊 Bookkeeping
U.S. Business Support Experience
✔ 12+ years of combined experience in executive administration and business operations.
✔ 2+ years supporting a U.S.-based HVAC small business remotely.
✔ Expertise in executive support, project coordination, customer service, recruitment, bookkeeping, and marketing.
✔ Experienced working with executives, retail and commercial clients, contractors, vendors, and home warranty companies.
PROFESSIONAL QUALIFICATIONS:
✅U.S. Business Experience
2+ years of remote experience supporting a U.S.-based HVAC small business.
⚙️ Full Operations Knowledge
✅Strong understanding of the complete service workflow—from booking → dispatch → service → estimate → approval → invoicing → payment → job closeout.
📊 CRM & Dispatch Experience
Housecall Pro, -----------, and Lula Smart Pro, plus experience managing technicians and work orders.
💼 Multi-Functional Executive VA
Executive administration + operations + project coordination + finance + recruitment + marketing.
🎯 Proactive Accountability
monitor open items, identify gaps, follow up, and make sure tasks are completed.
✅Proficient in Google Workspace, Microsoft Office, Excel, Google Sheets, Housecall Pro, -----------, Lula Smart Pro and Property Management Home Warranties portal, Canva, and ChatGPT.
✅Able to quickly learn new software, systems, and business processes.
⏰ Availability
• Part-Time: 4 hours/day
• Full-Time: 8 hours/day
• Timezone: Philippine Time (PHT / GMT+8)
🕓 4:00 AM–1:00 PM PHT (Ideal for Australia, New Zealand, Singapore, Japan, and other Asia-Pacific clients)
🌙 Available for part-time US/Canada support during morning office hours (8:00 AM–12:00 PM ET).
• Flexible to accommodate client time zones and mutually agreed schedules
💼 Let’s collaborate and take your business to the next level!
📁 Check out my Work Portfolio: -----------
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