Experienced and results-driven professional with 1 year of experience as a Customer Service Representative in a telecommunications account and 1 year as a Cold Caller in a real estate account. Skilled in handling customer inquiries, troubleshooting technical issues, processing applications, and providing exceptional support. Proven ability to generate leads, engage potential clients, and maintain a positive and professional tone in high-volume call environments. Adaptable, goal-oriented, and committed to delivering excellent customer service and sales results.