With over 5 years of experience, I specialize in customer service, managing live chat, email support and e-commerce operations using tools like Shopify, Gorgias and Zendesk. I’ve also worked as a Collections Specialist, handling inbound calls, payments and account reinstatements. As an Appointment Setter, I supported real estate teams by scheduling appointments and managing records with tools like Calendly and Follow Up Boss. I work in fast-paced environments and am committed to delivering excellent service.