Hi, I'm Mary Cortez! I hold a Bachelor of Science in Information Technology and have experience in customer service, graphic design, and project management. I've worked as a Customer Service Representative, where I've learned how to effectively manage client relationships, address inquiries, and ensure customers have a positive experience. My project management skills allow me to keep tasks organized and on track, making sure everything runs smoothly. I’m excited about the opportunity to apply for a Virtual Assistant role where I can use my organizational abilities to manage emails, help with scheduling, and offer administrative support. I’m committed to providing friendly, efficient service that helps teams stay productive and successful.