CRM + Lead Generation + Enrollment Support + Remote Operations VA
Experienced remote operations and support specialist with a strong background in CRM management, lead generation, enrollment coordination, and high-volume client communication. I help businesses manage pipelines, organize data, and support end-to-end customer or student journeys in fast-paced remote environments.
I have handled 200+ daily communications across phone, email, SMS, and chat while maintaining accurate CRM records and meeting performance targets. My experience includes working with HubSpot and Microsoft Dynamics CRM, conducting prospect research using LinkedIn and data tools, and supporting structured enrollment and admissions processes for online education programs.
I am highly organized, detail-oriented, and comfortable working independently in remote settings. I focus on improving workflow efficiency, maintaining clean and accurate data, and ensuring consistent follow-ups that support conversions and business goals.
Core strengths:
* Lead Generation & Prospect Research
* CRM Management (HubSpot, Microsoft Dynamics)
* Enrollment & Admissions Support
* High-Volume Communication (Email, SMS, Chat, Calls)
* Data Entry & Pipeline Management
* Boolean Search & LinkedIn Sourcing
* Reporting & Administrative Support
Open to part-time, flexible, and long-term remote opportunities.