• Responsible for providing IT assistance to staff and other department.
• Responsible for updating computer software. As well as upgrading hardware and systems.
• Understanding of computers, servers, networking equipment, and common software applications.
• Diagnose and resolve hardware, software, and network issues.
• Create, modify, and delete user accounts and permissions.
• Suggest and implement improvements to support workflows and technologies.
• Troubleshoot network issues, including connectivity problems and performance issues.
• Providing support in a courteous and professional manner.
• Installing and configuring computer hardware and software systems and Networks.
• Repairing and replacing other equipment’s as necessary.
