Hello I am ----------- and I am glad to be here and to be of help to you and the needs of your business. I have worked in the fields of Hospitality and Retail for the past 9 years and now I wish to use the skills that I have developed while working in the corporate industry and provide my services to you to help fulfill the tasks and goals of your company.
1. Email Management- My previous work as a department manager has required me to organize emails and promptly attend and respond to the urgent business that is entailed. As I manage your emails, I will organize the emails according to the level of priority and put to your attention those in need of your urgent action so that your business is never behind in making important instructions and communications.
2. Event planning and Calendar Management- In connection with email management I am also equipped in using calendar management tools in order to efficiently organize your schedules. I will be there to arrange your meetings and events and prompt important schedules and timelines that you wish to be reminded of.
3. Administrative Support- Working as a department manager has allowed me to engage in daily administrative tasks and with this you can rely on me in setting up itineraries, maintaining important employee record and other data. My exposure to the hospitality industry also gives me the ease in booking flight, hotels and other travel needs that you may have.
4. Customer Service- My experience in both hospitality and retail allowed me to develop a high level of customer service and engagement which I will offer as part of my services as you deem needed in your business. I can help in customer retention, provide product knowledge and offer solution on concerns raised by the customer.
5. Marketing management- I can help you boost your presence in the various social media platforms via content creation, scheduling of posts, track analytics in order to help in guiding the content creation and posting, market research, boosting of page, online advertising, lead generation and customer engagement.
QUALITIES:
-I am a good communicator and fluent in conversational English
-quick to adapt and willing to learn new skills
-great work-ethic and will ensure high customer satisfaction
-time- management skills
-tech-savvy
-detail-oriented and organized
-confidentiality and trust-worthy
TOOLS:
-Microsoft Office (Excel, Word, Powerpoint, Teams)
- Business Intelligence
-Google Suite (Gmail, Google Docs, Google Spreadsheet, Google Slides, Google Calendar, Google Meet)
-Merchandise Management System
