With over five years of professional experience in fraud detection, identity verification, and risk management across reputable financial service companies like Concentrix and Remitly, I bring a solid background in preventing fraudulent activities while ensuring compliance with regulatory standards.
At Concentrix Philippines, I developed a strong foundation in handling credit card fraud cases by managing customer calls, blocking and clearing compromised cards, and investigating fraudulent applications. I became proficient in using tools like Lexis Nexis and Excel, which helped in monitoring fraud trends and optimizing handling time.
With Remitly Inc., I work as a Risk Investigator, where I conduct manual risk reviews, resolve chargeback disputes, and investigate complex fraud scenarios such as ATOs, scams, and money laundering. I utilize third-party tools like Sift, Ekata, and Lexis Nexis to authenticate customer identities and detect suspicious activity. Had trainings in checking possible fake bank statements and Identity documents of customers. My role also involves thorough KYC reviews and applying knowledge of compliance regulations including OFAC Sanctions, AML laws, and Consumer Privacy standards.
I am passionate about maintaining the integrity of financial systems and take pride in my ability to recognize and prevent fraudulent activities with efficiency and precision. My analytical mindset, attention to detail, and commitment to ethical standards would make me a valuable asset to your fraud prevention team.
