With over three years of experience in customer service, recruitment, and administrative roles, I bring a well-rounded skill set to executive support. I specialize in communication, organization, and task management, As a leap Mentor both in account and technical support in a Telecommunication company I provided adequate technical assistance to my mentees and answered inquiries promptly. Troubleshooting and diagnosing hardware and software issues. As a Mentor, we identify and implement appropriate hardware and software issues. As a Mentor, we identify and implement appropriate hardware and software solutions. Resolving network issues and conducting electrical safety checks on equipment. part of our roles is to create orders for our customer's new devices.