Skills & Expertise:
Amazon Seller Central & Shopify process (orders, returns, refunds, customer cases)
Multi-channel support: email, chatbox, and social media
Complaint handling, Identifying customer issues quickly & Offering effective and practical solutions
Data entry accuracy, order tracking, and returns processing
Strong communication, problem-solving, and adaptability
Time management, multitasking, and team collaboration
Slack and Slab integration
Knowledge of the Front Platform as a centralized communication channelSourcing product according to product development plan
