Multifaceted professional with experience in architectural design, CAD drafting, and customer service, including a strong background in the BPO industry as a Customer Service Representative. Skilled in producing precise architectural drawings, preparing layouts, and implementing revisions to meet client specifications and project standards. Adept at coordinating with teams, conducting site visits, and ensuring seamless communication between stakeholders. Proven ability to handle high-volume customer interactions, resolve inquiries efficiently, and deliver exceptional client support. Proficient in AutoCAD, SketchUp, and other design tools, with a focus on accuracy, functionality, and client satisfaction.
