I'm an experienced customer and technical support professional with two years in the BPO industry. I specialize in handling customer inquiries, troubleshooting technical issues, and providing excellent service. My skills include effective communication, problem-solving, multitasking, and adaptability to new tools and technologies. I am proficient in email and chat support, as well as basic troubleshooting for software and hardware. I'm now looking to transition into a virtual assistant role, where I can apply my expertise in organization, data entry, scheduling, and administrative tasks to provide efficient and reliable support.
Verified
