Stop scrolling—if you’re a CEO or e-commerce brand owner overwhelmed with messages, tasks, and customer issues, I’m the VA who can step in and take that load off your plate. I’m an Executive Assistant supporting CEOs and a Customer Service Virtual Assistant for e-commerce brands, with hands-on experience in Shopify operations, customer support, billing coordination, and CRM tools like Zendesk and Gorgias. I handle the behind-the-scenes work that keeps your business running smoothly—from inbox and calendar management, task organization, and executive communication support, to managing customer service workflows like order processing, issue resolution, retention, and billing concerns. With a background in technical support, billing, and customer retention-focused roles, I bring strong problem-solving skills, attention to detail, and the ability to stay calm and efficient in fast-paced, high-volume environments. My goal is simple: to help you save time, reduce stress, and keep both your operations and customers running smoothly.