I'm a detail-oriented and caring Healthcare Virtual Assistant and a Registered Nurse with over two years under my belt, helping out healthcare, legal, and behavioral practices in the U.S. I've got a solid grasp on managing medical records, scheduling appointments, verifying insurance, and taking in clients, plus I really know my way around HIPAA guidelines.
I know how to use EMR/EHR systems like Salesforce, Halaxy, and Heno, along with tools like Ciox and Arctrieval to keep documents organized and make everything run smoothly. I've worked in fast-paced places where I handled lots of calls, emails, and web inquiries, always making sure to support both patients and providers in a timely and professional way.
I've also done legal intake and back-office work, gathering sensitive details, coordinating appointments, editing documents, and helping with client communications. I’ve picked up some great multitasking, critical thinking, and time management skills from my past experiences in healthcare and sales.
I speak English fluently with a neutral accent, and I’m comfortable dealing with complicated virtual tasks while keeping things professional and empathetic. I have a full home office setup, good internet, and I’m disciplined enough to work independently and efficiently.
Now, I'm on the lookout for long-term remote jobs where I can put my skills to good use, help with admin tasks, and take a people-first approach to help teams provide quality care and service.