I am an experienced customer service specialist and that includes email, phone and chat support. I was also a data analyst from my recent job. I've experienced dealing with customers with different kinds of emotion and races. Building an emotional connection is not easy and it's even harder when there are no verbal or physical cues to follow. I always make sure that I resolve customers concern with empathy, accurately and in a timely manner. I'm confident that with the skills I have, I'll be a great addition to your company. I'm seeking for a job where I can work from home and where I can apply and learn new knowledge and skills for continuous improvement.
