As a 4th-year BA Political Science student with eight months of experience as a Travel Consultant at Teleperformance Philippines, I have developed a diverse skill set that blends customer service excellence with strong communication, problem-solving, and critical thinking abilities. My time in customer service, particularly in a fast-paced BPO environment, has taught me the value of active listening, empathy, and effective resolution strategies. These experiences have helped me refine my ability to communicate clearly and professionally, both in writing and verbally, and I am particularly comfortable with public speaking and presentations.
Additionally, my academic background in political science has sharpened my analytical thinking and research skills, allowing me to approach challenges with a thoughtful, evidence-based mindset. I have a strong command of the English language and am proficient in various productivity tools, including Canva for design and presentations, Google Sheets, Excel, Word, and conducting in-depth research. These skills complement my natural ability to navigate new technologies and software efficiently.
Although I am in the final stages of my degree program, with only my thesis and On-the-Job Training remaining, my academic commitments will not interfere with my professional responsibilities. I am adaptable, able to manage my time effectively, and accustomed to working graveyard shifts, ensuring that I am fully prepared to meet the demands of the role.
Should I be hired, I aim to be known for my reliability, adaptability, and commitment to continuous learning and improvement. I am eager to contribute to team success and am driven by a strong work ethic and dedication to providing excellent results. I look forward to leveraging my skills, experience, and passion to make a meaningful impact in any role I take on.
