Resourceful. Reliable. Results-Driven.
With over 8 years of experience in Customer Service, eCommerce support, and Remote Operations Administration, I help businesses grow by providing exceptional support behind the scenes.
I specialize in managing customer inquiries (chat, email, and phone), resolving issues fast, setting appointments, and coordinating internal operations. Whether working with startups or global platforms like StormX, Optimalprint, and Gelato API, I bring clarity, structure, and a calm, professional presence to every task.
What I offer:
-5-star customer experiences
-SOP formatting, and Task Tracking
-Online research, data verification and accuracy checks.
-CRM and ticketing expertise (Zendesk, Freshdesk, etc.)
-Calendar and inbox management
-Store support (Shopify, Etsy)
-Canva design edits
-Excellent written communication and attention to detail
I thrive in remote teams, love helping others stay organized, and always show up ready to get things done.