Hello! My name is Christian, and I am a highly reliable Virtual Assistant and Customer Support Specialist with over 6 years of experience in customer service and administrative support.
I have worked with international clients and handled customer inquiries through email, chat, and phone while maintaining a high level of professionalism and problem-solving. My experience includes managing customer accounts, processing refunds and replacements, handling subscriptions, organizing data, and supporting day-to-day business operations.
I also have experience providing underwriting support in payment processing, ensuring that transactions are reviewed accurately and follow company policies and risk guidelines.
Tools I have worked with include:
• Google Workspace
• IRIS CRM
• Zendesk
• Shopify
• Amazon Seller Central
• Recharge & Skio
• Zoom & Google Voice
• Microsoft Excel & Word
• Pulsepoint
• NMI gateway
•MyPaymentInsider
• Ring Central
I take pride in my integrity, attention to detail, and reliability. I believe in doing work with excellence and making sure tasks are completed accurately and on time. My goal is to help businesses run smoothly while providing great service to their customers.
If you are looking for someone dependable, organized, and proactive, I would love to support your business.
