Results-driven Sales & Events Management Specialist with 10 years of experience in hotel sales, revenue optimization, event planning, and customer engagement. Proven ability to drive B2B and B2C sales, manage MICE (Meetings, Incentives, Conferences, and Exhibitions) events, and optimize room inventory and pricing strategies to maximize profitability. Adept at sales forecasting, contract negotiation, and cross-functional collaboration to achieve business goals. Proficient in Opera, Salesforce, and Delphi systems, ensuring seamless operations in hotel sales, reservations, and event coordination.
Additionally, an experienced Recruitment Specialist with hands-on exposure to talent sourcing, screening, and candidate engagement within the MedTech & healthcare industries. Skilled in full-cycle recruitment, applicant tracking systems (ATS), and market research to support effective hiring decisions.
Core Competencies & Technical Skills
*Sales Strategy & Business Development | Client Relationship Management | B2B & B2C Sales
*Event Planning & Execution (MICE & Medical Conventions) | Corporate & Group Sales
*Hotel Revenue Optimization | Contract Negotiation | Pricing & Inventory Management
*Talent Sourcing & Candidate Sourcing | Full-Cycle Recruitment Support
*CRM & ATS Proficiency: Opera, Salesforce, Delphi, SEEK, JobAdder, LinkedIn
*Data-Driven Decision-Making | Process Optimization | Industry Trend Analysis
Sales & Events Management Experience
*Developed and executed high-impact sales strategies to increase hotel revenue and secure long-term corporate partnerships.
*Specialized in MICE event planning, handling end-to-end logistics, vendor coordination, and client servicing.
*Optimized room inventory and pricing strategies in collaboration with revenue management teams.
*Negotiated contracts and customized service offerings to meet client needs, ensuring repeat business.
*Proficient in Opera, Salesforce, and Delphi, streamlining hotel operations, reservations, and event coordination.
