Experienced Healthcare Virtual Assistant with a strong background in patient care coordination, insurance verification, prior authorizations, and medical administrative support in fast-paced clinical and BPO environments.
Skilled in managing appointment scheduling, telehealth support, and accurate EHR/EMR documentation using systems like eClinicalWorks and Practice Fusion. Also experienced in handling insurance tools such as Availity and Cover-----------ds to ensure smooth and timely processing of patient needs.
With experience as a Subject Matter Expert, I have also supported agents, handled escalations, performed quality checks, and assisted in training new tea-----------mbers to maintain accuracy and efficiency.
I am detail-oriented, HIPAA-trained, and committed to providing reliable, organized, and patient-centered virtual support to help healthcare teams run smoothly and efficiently.
Core Skills:
Patient coordination & scheduling
Insurance verification & prior authorization
EHR/EMR documentation
Telehealth support
Medical data entry
QA & team support
Strong communication & accuracy
