Customer Care
- Over 15 years of hands-on experience handling customer inquiries through email, and chat.
- Proven track record of resolving issues quickly, providing personalized support, and keeping customer satisfaction high.
- Skilled in Shopify, Zendesk, Gorgias, Amazon, Richpanel, Flxpoint, ClickUp, Klaviyo, Google Workspace, Slack, and more.
Executive Assistant and Admin
- 5 years of executive assistant experience.
- Managed calendars, scheduled appointments, and coordinated meetings.
- Handled travel arrangements, expense tracking, data entry, documentation, and file organization to keep operations running smoothly.