Running a business is challenging ? but you don't have to do it alone.
I'm a Customer Support, Social Media & Administrative VA who helps entrepreneurs and eCommerce business owners stay organized, keep customers happy, and manage daily operations so they can focus on growth and strategy.
If you're overwhelmed by emails, customer inquiries, admin tasks, or bookkeeping ? I've got you covered.
How I Can Support Your Business
|Customer Service & Shopify Support|
-Handle customer inquiries, refunds, cancellations, and order tracking
-Manage Shopify backend and integrated apps
-Proactively communicate with customers to reduce complaints and repeat issues
-Helped reduce refund requests and support tickets
|Bookkeeping & Financial Support (QuickBooks)|
-Record and reconcile transactions
-Generate financial reports
-Identify errors and discrepancies affecting cash flow
-Improved reporting accuracy and supported better purchasing decisions
|Social Media Management|
-Create and maintain consistent posting schedules
-Engage with the community and respond to messages
-Increase brand visibility through organic strategies
-Revived a stagnant account and achieved a 40% engagement increase
|Admin & Daily Operations|
-Email and calendar management
-Inbox cleanup, filters, and labeling
-Task coordination and documentation
-Organized 500+ unread emails to restore workflow efficiency
Why Work With Me?
-Detail-oriented and highly organized
-Proactive ? I anticipate needs, not just follow instructions
-Experienced in eCommerce, customer support, and bookkeeping
-Clear communicator with regular updates
-Treats your business like my own
I don't just complete tasks ? I help streamline operations and reduce stress.
Let's Work Together
Send me a message and let's discuss how I can help lighten your workload.
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