Customer-oriented associate with excellent performance in multitasking and handling workload under pressure
Proficient in English both in oral and written (able to handle email correspondence, chat inquiries real-time and inbound calls)
Excellent data entry skills, adept in validating client information
Front Office Services Skills (experienced in Dental clinic setting)
Acted as a Shadower whenever Senior and Shift leader are not in duty and lead tea-----------mbers within the shift
Knowledgeable in administrative and human resources tasks
Contributed to developing new work guidelines and create procedural documentation of online banking and payment gateways for future references
Employee of the Year for two consecutive years (2022 & 2023)