Dedicated and detail-oriented professional with over 6 years of experience in back-office operations within the BPO industry. Proven track record of managing diverse administrative tasks, including data entry, customer support, and process optimization. Skilled in leveraging technology to improve efficiency and enhance service delivery. Strong communicator and team player, committed to maintaining high standards of accuracy and confidentiality. Adept at problem-solving and adapting to fast paced environments, with a passion for driving continuous improvement