Project Coordinator || Ecommerce Operations Specialist || Inside Sales || With Google Analytics & Ads Experience

I partner with growing eCommerce businesses to streamline operations, optimize eCommerce performance, and deliver exceptional customer experiences.

With over 10 years of experience across eCommerce, operations, sales, customer service, and supply chain coordination, I've worked with both global companies and growing online business improving processes, increasing sales, and keeping day-to-day operations running efficiently. From managing product listings and inventory to analyzing customer behavior, coordinating teams, and resolving complex customer issues, I take ownership of the work and consistently deliver results.

Here's what I bring to your business:

• Reliable execution with minimal supervision
• Strong operations and process improvement mindset
• Project coordination and workflow management
• Installer & field team coordination
• Residential installation scheduling
• eCommerce expertise (eBay, Walmart, AVB LINQ, Google Analytics)
• Data-driven decision-making to improve performance
• Clear communication and a proactive approach to solving problems
• Route and Job Scheduling
• Order Fulfillment
• Logistics/Shipping

I have also developed my skills in navigating certain tools:

• Salesforce
• Zoho CRM
• Passport (ERP System)
• AVB Marketing (Website Design and Management)
• RingCentral VoIP Phone Service
• Grasshopper Virtual Phone System
• Wasp (Cloud-Based Inventory Management Software)
• Appliance Vendor Portal (Electrolux, GE, KitchenAid etc.)
• UPS Tracking Tool
• FedEx Tracking Tool
• DispatchTrack™
• Meta Business Suite
• WordPress
• Google Analytics
• Google Ads
• Google Drive/OneDrive/Dropbox
• Microsoft Office (Excel, Word, PowerPoint)
• Microsoft Teams
• Google Sheet
• PDF Acrobat
• Canva

If you're looking for someone who can adapt quickly, take initiative, and become a dependable part of your team, I'd love to connect and discuss how I can help grow your business.