Resourceful and proactive with a strong attention to detail, excellent time management, and multitasking abilities. Capable of working independently while fostering a collaborative team environment. Open to new technologies and innovations. Strong problem-solving skills, results-driven, and committed to integrity and data privacy.
Knowledge in the use of the following tools:
• Jira and Solutions Business Manager (Online Ticketing platform)
• Siebel and SalesForce CRM
• Avaya and GenesysCloud (VOIP / Telephony)
• Citrix and Cisco (VPNs)
• Microsoft Office Suites (Word, Excel and PowerPoint, OneDrive)
• Google Workspace (Gmail, Drive, Calendar, Docs, Sheets and Slides)
• Zoom, Skype, Google Meet, Webex Teams and Microsoft Teams
• Outlook email and calendar
• Trello and Asana
• ChatGPT
• Canva
