I have four years of experience as a customer service representative. In four years, I have worked for three different companies. The first company I worked for was IDCSI. I had three separate responsibilities with IDCSI back then, and I received two promotions. My first employment was as a Back Office Associate or Data Analyst. After that, I was promoted to Quality Analyst, and then again to Trainer. And that was my most significant achievement as a BPO employee. Second, I worked as a Voice and Chat Support at Teleperformance and managed a food delivery account called Grubhub. Concentrix was the last company I worked with. I previously worked as an Email Support Representative and also managed an Uber Eats food delivery account.
