Workflow Automation Specialist | AI Automation | CRM | Customer Service | Sales
Hi! I’m Andre Paul Rapi, a results-driven professional with a background in customer service, sales, team supervision, CRM management, and AI workflow automation.
My current focus is AI and workflow automation. I have developed skills in -----------, Zapier, n8n, ChatGPT, and prompt engineering. I can build and optimize workflows, connect different applications, automate repetitive tasks, manage data, and help businesses reduce manual work.
While I am still building my professional experience specifically as an Automation Specialist, I have a strong understanding of business processes and the types of repetitive tasks that can be improved through automation. My previous experience in customer service, sales, and operations allows me to approach automation from both a technical and business perspective.
I can help with:
AI and workflow automation
-----------, Zapier, and n8n workflows
CRM automation and data management
Lead generation and lead qualification
Automated follow-ups and customer communication
Appointment setting and scheduling
Data entry and process automation
AI-assisted customer service
ChatGPT and prompt engineering
Connecting different apps and platforms
Workflow and process optimization
I also have several years of experience in customer service, cold calling, sales, training, and team supervision. I have worked with international clients, handled high-volume customer interactions, managed CRM data, qualified leads, scheduled appointments, and helped improve team performance.
I am familiar with HighLevel, Salesforce, Google Workspace, Microsoft Office, Canva, Zoom, and ChatGPT.
I am a quick learner, problem solver, detail-oriented, and highly motivated to grow in AI automation. I enjoy finding ways to make processes faster, simpler, and more efficient.
I am open to opportunities where I can apply my existing skills, contribute to a team, and continue developing as a Workflow Automation Specialist.
