Hi! I’m a reliable and adaptable Virtual Assistant with strong experience in chat and email customer support, administrative tasks, and entry-level tech and creative work. I come from a BPO background with over 2 years of experience, where I primarily handled non-voice support (chat and email), with minimal exposure to calls. I perform best in non-voice roles, where I can focus on providing clear, well-written, and efficient responses while managing multiple tasks accurately. My experience in a fast-paced BPO environment trained me to be detail-oriented, organized, and dependable under pressure.
I can support your business with:
• Chat & email customer support
• Administrative & virtual assistant tasks
• Social media inbox management / online receptionist tasks
• Content writing (basic blogs, captions, emails, and internal documents)
• Basic video editing and photo editing
• Canva-based graphic design for simple visuals
• Entry-level bookkeeping and record-keeping
• Basic Zapier automation and workflow setup
I’m a fast learner that work efficiently and quickly adapt to new systems. I’m comfortable learning new tools and following documented processes or SOPs. If you’re looking for someone who can start quickly, communicate clearly, and handle tasks with consistency, I’d be happy to help support your business.
Tools & Software I Know: Google Workspace (Docs, Sheets, Slides, Forms, Gmail, Drive, Gemini), Microsoft Office (Word, Excel, PDF, Powerpoint), Canva (basic graphic design & social media visuals), CapCut / Basic Video Editing Tools, Basic automation workflows (Zapier, -----------, N8N), Slack, Zoom, Notion, ChatGPT / OpenAI, Monday / Task Management Tools, Social Media Platforms (Facebook, Instagram, TikTok, Messenger inbox handling), Basic Bookkeeping Tools (Xero / Quickbooks)
